Appointment Cancellation
When you book your appointment for us to visit you at home for physiotherapy, we block off the appointment time and travel time from our diary, meaning that space is specifically reserved for you.

If you need to cancel the appointment, we need you to give at least 24 hours in advance whether that 24 hours falls within the week or weekend. 

How to Cancel Your Appointment
If you need to cancel your appointment, please call  or text us on 07974562996. Please do not cancel by email unless absolutely necessary, due to the occasional occurrence of emails going into spam folders and not being seen.

Late Cancellations/DNA's
If you cancel your appointment within 24 hours of the appointment time, the full fee will be payable. If you have paid in advance, a refund will not be issued. 

Version Date: April  2023